FRAZIER HISTORY MUSEUM JOB DESCRIPTION

TITLE:                           Donor Relationship Coordinator                 

RESPONSIBLE TO:    Director of Development

FLSA STATUS:             Exempt / Salaried

POSITION OVERVIEW:

The Donor Relationship Coordinator provides the operational foundation for the Frazier’s fundraising and membership programs. The role serves as the primary CRM administrator, manages constituent data and gift processing, supports donor and member communications, and coordinates grant administration and reporting.

KEY RESPONSIBILITIES:

• Maintain accurate, consistent, and confidential constituent records in the CRM

• Oversee membership program strategy and growth

• Process gifts and pledges, generate timely acknowledgments, and support donation reconciliation

• Develop and support membership acquisition, renewal, retention, and benefits; manage all member communications and plan member-only programs

• Support Special Events & Sponsorship Manager with day-of logistics for fundraising events

• Create mailing lists, support donor segmentation, and assist with campaign and event registration tracking

• Coordinate financial and programmatic information to prepare and submit on-time grant reporting

• Respond promptly and professionally to donor and member questions

JOB QUALIFICATIONS:

• Bachelor’s degree or two or more years’ experience in non-profit fundraising, membership, or database administration

• Experience with a CRM software or donor database, grant administration preferred

• Strong attention to detail and demonstrated accuracy in data entry, gift processing, recordkeeping and reporting

• Excellent organizational, customer service, and written communication skills

• Ability to manage multiple tasks, confidential information and deadlines

WORKING & PHYSICAL CONDITIONS:

• Typically, 40 hours a week, generally Monday-Friday. Regular core hours are 9:00 a.m. – 5:00 p.m.

• Saturdays, Sundays or evenings as required.

• Typical physical demands include walking, standing, climbing stairs, hearing, and lifting and carrying up to 20 lbs.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please send all resumes to dbeckner@fraziermuseum.org